Everything About Tactile Walking Surface Indicators: A 2024 Guide

Tactile Solutions
4 min readJan 3, 2024

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Tactile walking surface indicators, commonly known as TWSI’s, play a crucial role in ensuring safe accessibility for vision-impaired individuals. As contractors, builders, and facility managers, staying up to date on TWSI code requirements is essential to remain compliant while creating inclusive spaces. This comprehensive guide will outline everything you need to know about mandatory tactile indicators in 2024 and beyond.

Mandatory TWSI Installation Areas

Per the Accessibility for Ontarians with Disabilities Act (AODA), tactile indicators must be installed in the following locations:

  • Curb ramps and pedestrian crossings: Detectable warnings indicate the border between a roadway and a sidewalk. Tactile walking surface indicators on pathways of Toronto and other cities can be often seen.
  • Stairways: Tactile strips are required on each nose or leading edge of steps to alert vision-impaired users.
  • Escalators and moving walkways: Domed indicators signal the transition from a stationary to a moving surface.
  • Platform edges: Strips or tiles warn of drop-offs at transportation stops like subway, bus, or train platforms.
  • Swimming pools: Markers signify the transition to deep water areas for safety.
  • Reflecting pools or water features: Tactiles demarcate the boundary around non-traffic areas containing water over 200mm deep.

Proper installation of compliant TWSI’s in these locations ensures the built environment remains safely navigable for all.

Choosing the Right TWSI Product

When determining which tactile indicator solution best suits your project needs, consider these key factors:

  • Surface Type: Fresh concrete requires cast-in-place tiles, while retrofits on existing materials use surface-mounted tiles or strips.
  • Material: Choose poured rubber, composite polymer, cast iron, or porcelain based on durability for foot and wheelchair traffic.
  • Pattern Design: Block, line, or dome shapes effectively convey important warnings or directional messaging.
  • Compliance: Select products meeting AODA, CSA, ISO, and UBC standards for accessibility and safety.
  • Life Expectancy: Cast iron or porcelain options last decades with minimal maintenance over other materials.

Leading the tactile indicator market, brands like Armor Tile, AccessTile, and Ecoglo produce solutions for any application or budget while maintaining strict code conformity. Partnering with an expert supplier like Tactile Solution Canada also ensures hassle-free installation adherence.

Tactile Walking Surface Indicators vs Tactile Warning Strips

When upgrading pathways for accessibility, it’s essential to understand the difference between these two types of tactile indicators:

Tactile Walking Surface Indicators (TWSI’s):

  • Used for indicating safe walking paths with directional strips or block patterns.
  • Must extend the entire width of the designated pathway or surface.
  • Common materials include rubber tiles or composite sheets.

Tactile Warning Strips:

  • Warn of impending hazards or potential dangers ahead.
  • Form a tactile border or field at the point of change in surface or level.
  • Often feature truncated dome or rounded bar patterns.
  • Durable cast iron, porcelain, or stainless steel are preferred materials.

While both alert vision-impaired users, TWSI’s guide safe movement while warning strips signal a need for increased caution. Proper identification and installation of each type are crucial for compliant accessibility.

The Importance of TWSI Maintenance

No matter the quality of the material selected, all tactile indicators require regular maintenance over time to ensure they remain effective:

  • Inspect monthly for damages, cracks, or displaced tiles that compromise safety.
  • Sweep or power wash as needed to remove debris, salt, or other buildups hampering tactility.
  • Test dome integrity annually by pressing firmly with a heel — replace any flattened indicators.
  • Maintain high visual contrast with the surrounding area through touch-up painting every few years.
  • Schedule full tile replacement every 10–15 years for maximum longevity, depending on traffic levels.
  • Proactively treat cast iron or stainless steel against rust or corrosion in winter conditions.

By dedicating minimal yearly maintenance to TWSI’s, facilities stay compliant with accessibility codes while reducing long-term replacement costs and potential liability risks down the line.

Ensuring safe movement for all requires effort, but fortunately, partnering with accessibility experts makes compliance attainable and your paths navigable for people of every ability. It’s always advisable to contact trusted suppliers like Tactile Solution Canada to meet the requirements of tactile products for any facility!

FAQs about Tactile Indicators in Canada

Q: What codes govern TWSI requirements in Canada?

A: The key standards are the Accessibility for Ontarians with Disabilities Act (AODA) as well as the Canadian Standards Association Technical Standard ACA/CSA B651.

Q: When is a retrofit of existing surfaces with tactile required?

A: Pathways and hazard areas must be upgraded upon scheduled renovation or repair work exceeding 30% of the total surface area.

Q: How can I locate approved Tactile Walking Surface Indicators Suppliers?

A: Reach out to tactile walking surface indicator suppliers like Tactile Solution Canada, who offer a wide selection of code-compliant products for any project size or budget.

Q: What is the warranty on tactile indicator tiles or strips?

A: Most reputable manufacturers provide limited lifetime warranties on materials and workmanship. Verify exact terms with your supplier.

Q: Can different TWSI materials be combined on one project?

A: Yes, but transitions between different tactile types require a 600mm minimum border area of the same material to designate the change in surface texture.

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Tactile Solutions
Tactile Solutions

Written by Tactile Solutions

Tactile Solutions brings the Accessibility code compliant tactile for vehicular routes or curb ramps. We’ve got the CSA, AODA & ISO tactile warning indicators.

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